Every project, big or small, comes with the risk of not meeting its goals in terms of value, cost, or timing. Join Prashant Bakshi as he shares insights on finding the right balance between quality and speed. Customers often prefer a product that's "good enough" if it's delivered on time, but many projects miss this expectation by over-focusing on quality. On the flip side, some projects are completed within budget and schedule but still fail to meet customer needs. Prashant will discuss his experiences leading projects where balancing quality, cost, and timeliness was crucial, while always keeping the end goal in focus.
Prashant Bakshi, Chief Customer Officer, New Zealand Qualifications Authority
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