In this episode, Mike Bills, principal at MB Strategies talks with Jodi Schafer SPHR, Owner, General Partner - Human Resource Management Services about day-to-day leadership, employee satisfaction, and staying relevant to your customer base.
DIG IN:
At 6:10 Jodi emphasizes that employees today are asking whether they trust where the leader is taking the organization, and what that means for employee loyalty.
QUOTE IT:
At 14:15 she dives into the importance of understanding your unique value proposition,"The good companies -- the ones that are able to reinvent themselves and the services they offer and stay relevant -- are the ones whose reputation isn't necesarily tied to a specific service or product line. It's tied to how they do business and who they are at their very core."
