Jane and Dan spoke to Janelle Penno, Perioperative Medicine Pharmacist at Peter MacCallum Cancer Centre in Melbourne. Janelle's paper "Improving Medication Labelling - Patients Driving Their Information" was awarded best paper at the MM2017 conference in November.
We spoke to Janelle about:
Patients' preferences for medicine instructions
Principles of Plain English communication
Useful resources to help improve the way that health professionals communicate with their patients
