Webinar recording from 24 May 2022.
The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience across all areas of health and social care in the UK. The aim of the awards is to improve patient and staff experience by sharing and celebrating best practice. With over 20 categories in this year’s awards, there is an opportunity for a diverse range of teams to showcase their work.
In this podcast, we considered what makes a successful entry. Managing Director of PEN, Ruth Evans, and Group CEO of Picker, Chris Graham, discuss how to use the judging criteria to create an impressive case study from your work.
