Have you ever booked a stay at a hotel with a great reputation, or reserved dinner at a special restaurant, only to have your experience dampened by a staff member with a bad attitude? In today’s Tuesday with Terri, Terri Murphy shares a recent experience she had at a luxury hotel that had excellent amenities, and all the staff provided exceptional service – except one—and the worst part was this person was the front desk receptionist! That first impression upon arriving at the hotel and being “greeted” by a negative attitude is certain to damage the hotel’s reputation and potential for repeat business. First impressions matter; no matter what position you hold, it’s critical to show up each day as your best self, make eye contact, keep your tone of voice friendly and genuine, and communicate authentically to create positive connections with the people you interact with.
🔗 Helpful Resources:
📥 Grab Terri’s FREE ebook: “10 Tips to Be the Rock Star of Your Next Presentation”
📧 Email: terri@terrimurphy.com
📢 Join my Women’s Wisdom Network community for weekly coaching and support → Terri’s Communication & Leadership Group on Facebook
Download my free ebook, Smart Women, Smarter Choices → https://www.womenswisdomnetwork.com/linktree
Explore my Master Coaching programs and services → https://terrimurphy.com/coaching/
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