How do you effectively lead a team filled with individuals who are different from you? Kevin is joined by Stephanie Chung to discuss what it truly takes to lead with intention in today's diverse workforce. Stephanie's unique leadership model is represented by the acronym ALLY—Ask, Listen, Learn, and You take action. This framework emphasizes the importance of leaders actively engaging with their team members to understand and support them, particularly those who may not share the same background, identity, or experiences. She dives into each component, providing practical advice and candid examples, including a powerful story known as "The Damsel in Distress." Stephanie also introduces another valuable acronym, EARN—Establish psychological safety, Assure alignment, Rally the troops, and Navigate the narrows, guiding leaders in creating environments where all team members can thrive.
00:00 Introduction: Leading People Who Are Not Like You
00:35 Welcome and Live Podcast Info
01:17 Sponsor Message: Flexible Leadership
02:12 Guest Introduction: Stephanie Chung
03:09 Stephanie's Leadership Journey
06:29 Why This Book? The Heart Behind Ally Leadership
07:44 Overview of ALLY: Ask, Listen, Learn, Take Action
08:51 The Modern Workforce: Diversity in Every Dimension
10:17 Why the Term "Ally" Matters
11:17 The Damsel in Distress Story
18:44 Ask, Listen, Learn: Leadership in Practice
19:09 The EARN Framework for Earning Ally Status
21:39 Creating Psychologically Safe Teams
24:50 Walk-a-Mile: Building Empathy in Teams
25:11 Leaders Must Demonstrate Allyship
27:10 Stephanie's Self-Care and Cultural Immersion Practices
30:07 What Leaders Can Do to Grow: Simple Actions
30:13 What Stephanie Is Reading Now
31:20 Where to Learn More About Stephanie
32:54 Final Thoughts and Takeaways
Stephanie Chung is the author of Ally Leadership: How to Lead People Who Are Not Like You. She is the first African-American president of a private aviation company. Under her leadership, her sales team consistently exceeded their nearly $1 billion annual quota, and with over 30 years of experience, Stephanie is a powerhouse in driving business growth and success.
http://www.stephaniechung.com/
https://www.linkedin.com/in/TheStephanieChung/
https://www.facebook.com/TheStephanieChung/
https://www.youtube.com/@thestephaniechung
https://www.instagram.com/TheStephanieChung/
Flexible Leadership is every leader's guide to greater success in a world of increasing complexity and chaos.