ZELLE PAYMENTS - Millions of people use Zelle, an online payment system that allows you to quickly send money to someone. Now, a 62 page report is investigating how banks handle fraud and scams on Zelle. This week a Senate subcommittee found some banks are failing to reimburse users who experienced a scam on the digital payment network. Despite a legal mandate to reimburse fraud, the committee found many users who reported a scam were rarely reimbursed. In fact, according to the report nearly two-thirds of consumers who disputed a transaction as fraud at JP Morgan, Bank of America and Wells Fargo in 2023 were not reimbursed. Nicole D’Antonio is live in Washington breaking down the report and the steps taken to protect consumers
