In this episode, we go deep into the role of the account executive. From departmental, managerial, and individual account person goals, to specific day-to-day roles and responsibilities, and guidance on what to do when you don’t have billable work, this episode is a high-level account management training seminar. Our helpful takeaways include tips like thinking of your boss as a second client, knowing when and how to speak up, the importance of honesty, the hot potato rule, and more -- all to make you an indispensable account manager.