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DN Prahlad, Founder and Chairman, Surya FinTech

As banks move beyond AI experimentation to enterprise-wide deployment, Puja Sharma speaks with DN Prahlad, Founder and Chairman, Surya FinTech, on why the industry must shift its focus from AI hype to measurable business outcomes, how agentic AI is reshaping financial services, the critical role of data readiness, and the strategic priorities bank boards should embrace to unlock AI's long-term value.