What happens when marketing messages, as good-natured as they may be, don’t align with the actual patient experience?
Negative reviews.
Upset patients.
Deflated staff.
The list goes on.
Luckily, fixing a disconnect between marketing and operations may be easier than you think, and the long-term patient experience benefits are substantial.
In this episode of the DrMarketingTips Podcast, Jennifer and Corey discuss strategies to fix a disconnect between marketing and operations - plus share a few real-world examples of what happens when an issue does occur.
Tune in to discover:
