With millennials now turning 40 and taking over leadership positions globally, patient service requires a radically different approach than in the past. In other words: your patients are younger and they’re expecting (demanding, in some cases) you adapt to them and not the other way around. In this episode of DrMarketingTips podcast, Jennifer and Corey break down how technology is transforming the way companies handle customer service and what you, as a medical practice, can do to leverage the changes to your advantage.
