This episode is step eight in the 10-Step Toolkit to Having Critical Conversations featuringDr. Alison Wood Brooks, a Professor of Business Administration and Hellman Faculty Fellow at the Harvard Business School who was recently named a Best 40-Under-40 Business School Professor by Poets & Quants. Her book TALK: The Science of Conversation and the Art of Being Ourselves will be published by Crown (Penguin Random House) in January 2025.
Her research on the science of conversation has been published in prestigious academic journals, including the Proceedings of the National Academy of Sciences, the Journal of Personality and Social Psychology, and Psychological Science, as well as in popular media outlets such as The Wall Street Journal, Forbes, The New York Times, Scientific American, and Harvard Business Review.
In this episode, we discuss:
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Timestamps:
02:11 The Influence of Being a Twin
04:40 Exploring Self-Talk and Its Impact
06:32 Defining Conversation and Defensiveness
08:24 The Complexity of Conversations
10:29 The Dance of Communication
16:01 Navigating Sensitive Topics
19:39 Layers of Conversation Conflict
27:15 Building a Secure Identity
29:46 The Power of Receptive Language
32:21 Personal Reflections on Defensiveness
35:07 Accountability in Conversations
38:45 Navigating Difficult Conversations
44:41 The Art of Deep Conversations
51:28 Practical Tools for Better Conversations
54:48 Three Captivating Things
