In this episode of Everything is Logistics, Blythe speaks with Heather Hoover-Salomon, CEO of uShip, about her journey from a PR intern to leading the 20-year-old company.
She discusses writing an unsent resignation letter that changed her career trajectory, advocating for customers, embracing AI, and encouraging women in logistics.
Heather also explores navigating entrepreneurial challenges, leveraging data for streamlined solutions, promoting diversity in male-dominated industries, and using strategic communication to drive organizational change.
QUOTES:
"Did I really want to leave? No. But it helped me clearly articulate and put on paper, what the roadblock is, what I want to do about it, and then clearly articulate alright, what am I going to go back and talk to my senior leadership about and really make the case that we need to drive change here in order for our business to be sustainable in order for us to earn the right to continue to innovate in areas outside of our core business."
"Week one was all communication to the company: here's what's happening, here's why. Here's the plan- just giving confidence, lots of meetings with lots of people internally, and then communicating the plan and the way forward." - Heather Hoover-Salomon (on her first week as CEO)
LINKS:
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