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The Core Question

What conversation has been sitting in the back of your mind, taking up mental bandwidth?


Why We Avoid Conversations

The Two Negative Outcomes of Delay

Option 1: Extended delay

Option 2: React without preparation


The One Exception

Permission to delay: If you are so emotional that you can't have the conversation without keeping your emotions in check, take processing time. Otherwise, have it early.


The Action Step

  1. Identify the conversation you've been avoiding
  2. Set a time: "I'm doing this in two hours"
  3. Put a little thought into it
  4. Get it done
  5. It's not going anywhere (unless they get hit by a bus - and then you'll regret not having it)