Nigel Phiri is an attorney that does lawyering differently. He has figured out the “secret sauce” to creating valuable, reliable, and consistent customer service as a lawyer. Efficiency will only take you so far. You have to add heart to it as well. The truth is people are not just hiring a company they are hiring the face and the reputation of the company. It is no longer about where you received your education or even how much experience you have. People need to trust you. Once you gain their trust, that’s where you will see the true magic happen.
You can find Nigel at www.npesq.com
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Welcome to Let’s Talk Paralegal—where the legal industry gets real. I'm your host, Eda Rosa, legal consultant, speaker, and founder of the Eda Rosa LLC & the Limitless Paralegal Academy.
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