CX Today's Charlie Mitchell hosts Alain Mowad, Director of Product Marketing at Talkdesk.
In this session, we consider how contact centers can cut costs without sacrificing CX, discussing:
- How to lower demand and handling times with AI
- More ways in which AI can lower contact center costs
- How Talkdesk customers have benefited from AI implementations
- Talkdesk's cost-cutting masterclasses
