In this episode, Dr. Joel Fankhauser, board-certified in Internal Medicine and Pediatrics - delves into his successful transition from fee-for-service healthcare to Direct Primary Care (DPC) in Bentonville, Arkansas. Dr. Fankhauser discusses strategies for engaging potential patients before opening his clinic, emphasizing personal connections over online presence. He reveals how his clinic, initially cautious about financial risks, flourished by focusing on underserved populations like Medicaid foster families, without any advertising spend in a decade. The practice excels by offering zero-cost services and including low-cost lab tests in membership fees, enhancing patient satisfaction. Dr. Fankhauser also covers practical steps for physicians considering DPC, such as evaluating administrative skills and patient load management. He highlights the benefits of DPC for small businesses and shares anecdotes showcasing the practice’s patient-centric philosophy. The episode concludes with insights on recruiting and retaining compassionate, committed healthcare staff, critical for sustaining a successful DPC model. Tune in to learn more about how DPC can revolutionize patient care and physician satisfaction.
Learn how Zion HealthShare can pair with DPC to protect patients and physicians without returning to traditional insurance. Read more in the Toolkit, our DPC magazine, today.
If hiring feels like one of the most intimidating parts of growing your DPC practice, read the Winter issue of The Toolkit, our DPC Magazine that includes an educational, step-by-step hiring guide from the Cooperative of American Physicians designed to replace guesswork with clarity.
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