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Kelda Bassett is a Director at Trudomes, a geodesic dome manufacturer specialising in the glamping industry. Kelda's experience isn't just confined to domes though; she's had an extensive career in the hospitality industry and knows how to create a fantastic customer experience.

Today's episode covers a variety of subjects, including creating 'magic moments' for your guests; increasing customer retention; maximising revenue-per-guest and the advantages of domes over other glamping units. 

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This podcast is powered by Sage Outdoor Advisory the industry leaders in feasibility studies and appraisals.