Kelda Bassett is a Director at Trudomes, a geodesic dome manufacturer specialising in the glamping industry. Kelda's experience isn't just confined to domes though; she's had an extensive career in the hospitality industry and knows how to create a fantastic customer experience.
Today's episode covers a variety of subjects, including creating 'magic moments' for your guests; increasing customer retention; maximising revenue-per-guest and the advantages of domes over other glamping units.
Links
Contact
This episode is powered by Sage Outdoor Advisory the industry leaders in feasibility studies and appraisals.
We work hard to bring you the best insights from top experts in this space- FREE OF CHARGE, all we ask is that you consider leaving us a positive review so we can keep the momentum growing. To leave a review go to the podcast home page and scroll down past some of the first episodes - we appreciate you!
