Kelda Bassett is a Director at Trudomes, a geodesic dome manufacturer specialising in the glamping industry. Kelda's experience isn't just confined to domes though; she's had an extensive career in the hospitality industry and knows how to create a fantastic customer experience.
Today's episode covers a variety of subjects, including creating 'magic moments' for your guests; increasing customer retention; maximising revenue-per-guest and the advantages of domes over other glamping units.
Links
Contact
Click here to ask us a question or suggest content for the pod
Interested in learning more about Newbook? Book a software demonstration with one of their market consultants today and don't forget to mention you came from the Outdoor Hospitality Podcast to receive 15% off your Newbook subscription and your first month free. This offer is for Newbook Signature subscriptions only.
This podcast is powered by Sage Outdoor Advisory, the industry leaders in feasibility studies and appraisals.
