In this episode, Matt and James talk about what desk adjusting really is and what it's all about. Plus so much more:
- the definition of a desk adjuster
- why virtual assist isn't going away
- how technology is affecting claims
- how body language makes for a better adjuster
- how to keep from getting bit by dogs
- how insurance companies save money on claims
- which companies have scoper/writer programs
- customer service surveys
- Matt complains about software again
- Matt denies a claim and the insured invites him to a birthday party
- James explains how to CYA if a claim goes to court
Thank you for being an AdjusterTV Radio listener! Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos. New videos arrive every week!
