Heidi is Senior Vice President Customer Experience at NextCar.
After working as a consultant for Mercer in Dubai, and then as a self employed consultant in the U.S., the U.A.E. and Germany, Heidi chose Berlín to set up her first startup fromcash2car.com. She went on to co-found Otoz mobility before recently joining subscription startup NextCar.
Heidi has firmly secured her place as one of our industry’s rising stars. We talk about her journey and we also talk about what’s required to start your own business, the shift from vehicle ownership to usership, the opportunities that exist in automotive to streamline and improve the customer experience and the staggering amount of debt on the shoulders of car driving consumers in the US alone.
Lots of people are talking about subscription in mobility not as many are living it and delivering it.
I hope you enjoy our conversation as much as I did and find it enlightening and inspiring.
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This episode of Career-view Mirror is brought to you by Aquilae.
Aquilae exists to close the gap between capability and performance in the mobility industry, internationally.
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Episode recorded on 14 June 2021
