In this episode of the Shingo Principles Podcast, we hear from Ken Snyder, Executive Director of the Shingo Institute as he shares insights from Shigeo Shingo. Dr. Shingo said, “Production is a network of process and operations,” and leaders need to separate operations from the process. In this case, it is necessary to have a proper understanding of the distinction between “process” and “operations.”
Key topics covered in this podcast include how the benefits of focusing on process first before focusing on operations are:
To learn more about the Shingo Model and how it can help organizations improve their culture and achieve the results they desire, please visit: http://shingo.org.
