In this episode, Marco Blankenburgh unpacks a critical reality that most tech discussions miss: AI isn't removing complexity from our work... it’s just moving it.
Marco explores the shifting landscape of global organizations where Artificial Intelligence is rapidly taking over structured, process-driven tasks. But what happens to the humans? Marco argues that as machines handle the "middle," human beings are pushed to the edges into roles requiring high-level sense-making and deep relational effectiveness.
Instead of a frictionless future, we are entering an era where complexity relocates to the "space between" people.
In this conversation, Marco explores questions like:
Where does complexity go when AI takes over our technical tasks?
Why does increased efficiency often lead to higher friction in human interactions?
How can Intercultural Agility help us navigate the "messy" human dynamics that algorithms can't solve?
This episode offers practical insight into how frameworks like the Three Colors of Worldview and the 12 Dimensions of Culture apply to the AI revolution. It challenges leaders to stop looking for technological fixes to cultural problems and start building the relational capacity their teams need to truly thrive.
If you are leading a team through digital transformation, struggling with "human friction" in a high-tech environment, or trying to define the future value of your workforce, this episode offers a roadmap for what comes next.
-- Looking for a book to take your cultural agility to the next step, check out the Ultimate Intercultural Question Book (https://interculturalquestions.com/) brought to you by KnowledgeWorkx.com (https://www.knowledgeworkx.com/)
Prefer to watch? You can find the full video version of this episode and many more insightful discussions on our YouTube channel:http://www.youtube.com/@KnowledgeWorkxVideo
-- Looking for a book to take your cultural agility to the next step, check out the Ultimate Intercultural Question Book brought to you by KnowledgeWorkx.com
