Have you ever walked through your church or your ministry through the eyes of a first-time attendee? If you haven’t, I think you should. I think everyone should from time to time. You may be amazed at what you’ll see. We as leaders get desensitized to what the experience is REALLY like. Recently, I walked through a church as a brand new person on a Sunday morning… a secret shopper. And today, I want to share with you my three most important takeaways from my secret shopper experience.
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