Welcome to The Inner Game of Change. where we explore the thinking that shapes how change really happens.
“The single biggest problem in communication is the illusion that it has taken place.” That line from George Bernard Shaw captures the heart of today’s conversation.
In this episode, I am joined by Dominic Colenso, communication expert, former actor, and author of the bestselling books Impact and Cut Through. Dominic began his career on stage and screen, trained at leading drama institutions, and later brought those performance and storytelling skills into the world of business, where he has spent more than a decade helping leaders and sales professionals communicate with confidence and influence.
We explore what it really means to cut through in a world shaped by change, uncertainty, and artificial intelligence. We talk about the shift from selling ideas to serving people, the discipline of rehearsal and reflection, and how clarity, emotion, and energy shape behaviour during high-stakes moments.
If you are leading change, presenting ideas, or trying to be heard in a distracted workplace, this conversation will give you practical insights on how to communicate with more presence, purpose, and impact.
About
“The single biggest problem with communication is the illusion that is has taken place” George Bernard Shaw
I’m Dominic Colenso, communication expert, and author of the bestselling book “IMPACT: How to be more confident, increase your influence and know what to say under pressure”
Straight out of drama school I closed the most important sales conversation of my life through the audition that landed me a leading role in the Hollywood action movie, Thunderbirds.
That launched my career as an actor, director, and teacher at some of the UK’s most prestigious institutions including The Royal Academy of Dramatic Art. Experience in the rehearsal room, on stage, in front of the camera and behind the lens were the foundation I needed to expand my career into the exciting world of keynote speaking, training and coaching.
Over the last decade I’ve helped hundreds of sales professionals and business leaders transform their ability to influence and make an impact. To take their performance from “straight to video” to “Oscar winning ”.
I’ll never forget the day my drama school principal called me in and said: “Dahling, we still haven’t seen you do anything!” I was crushed, but he was right. I’d been working so hard to impress everyone else that I’d lost sight of who I was.
When I rediscovered the courage to be vulnerable, values-driven and visible, everything changed. That’s what I want for my audiences now.
After earning my bachelor’s degree in acting, I gained many years of experience as a working actor, as well as a director, tutor and coach. I’m also a Certified Master NLP Practitioner and Trainer.
Communication doesn’t always go well. That’s usually caused by one or more of the following:
1. Lack of confidence
2. Poor connection with the audience
3. Content that bores or confuses
Ali Juma
@The Inner Game of Change podcast
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