Service is what separates a supplier from a true partner. In Part 2 of our conversation, Jim Schneider of Schneider Construction (Custom Home Builder out of Cape Charles, VA) and Seth Kelley of MCG Homes (Custom Home Builder & Remodeler out of Amelia Island, FL) dive in to the role service plays in transforming supplier relationships from simple transactions in to long-term partnerships. They share real-world insights on communication, reliability, and accountability - and how the right suppliers can help builders deliver better projects, smoother job sites, and stronger business.
