Money shouldn’t feel like paperwork. We sat down with Virginia Heyburn to unpack how fintech and AI are transforming banking into something simpler, more inclusive, and far more human. From mobile-first experiences to embedded finance, we trace the long road that brought new providers like Chime and Klarna into mainstream behavior—and why Gen Z’s expectations for speed, clarity, and respect are driving the next wave of innovation.
We get real about AI’s impact on work. Traditional AI has lived in the background for years, but generative AI is changing daily workflows: less time on drafting and formatting, more time on strategy and connection. Virginia lays out why leaders must be AI fluent and then proficient, modeling responsible use while balancing governance, compliance, and shareholder demands. We also tackle a hard truth: many entry-level tasks will be automated. The opportunity is to train early-career talent as critical thinkers who can leap the rote work and contribute judgment, ethics, and creativity from day one.
Beyond the boardroom, we explore parenting in the AI age and the importance of mental health. Keeping kids off tech isn’t the answer; teaching them to coexist with tools is. Yoga and breath become a lens for leadership—automate the minutiae, then use your reclaimed time to build relationships, ask better questions, and focus on the whole. For community banks and credit unions, that same mindset means “scaling the unscalable,” partnering with fintechs to serve niche markets and compete on experience, not size.
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