The latest episode of Today’s Wills and Probate Podcast welcomes Angus Houston, founding director of Pavilion Row, in conversation with host David Opie.
Angus shares the story behind Pavilion Row’s creation and its mission to support professionals working in wills and probate. He reflects on the early challenges of establishing a business in such a sensitive area and the values that continue to guide its growth.
A key theme of the discussion is trust. Angus explains how Pavilion Row has built long‑standing relationships by prioritising transparency and reliability, ensuring practitioners and their clients feel supported at every stage.
The conversation also explores innovation. From adapting to regulatory changes to embracing new technologies, Angus highlights how Pavilion Row has remained agile while keeping its focus firmly on people. He stresses that progress in the sector must always balance efficiency with empathy, emphasising the responsibility professionals carry, and the importance of compassion alongside technical expertise.
He doesn't shy away from the bigger picture either, discussing the evolving landscape of wills and probate, the pressures facing practitioners, and the opportunities for collaboration across the sector.
Another 'must listen' from the Today's Wills and Probate podcast
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Thank you to our podcast sponsors LEAP Estates
