FULL SHOW NOTES
https://podcast.nz365guy.com/294
- Find out more about Frank Weigel’s life and family background.
- What Frank does when not working.
- A conversation about Frank’s educational and career background.
- Frank Weigel’s journey within Microsoft.
- Talks about Frank’s role and what’s involved.
- Understanding Customer Insights.
- A discussion about the two elements of Customer Insights.
- What is a Customer Data Platform (CDP)?
- Tell me about Microsoft's CDP product?
- Why do originations want to achieve a 360-degree view of their customers?
- How does Master Data Management system differ from CDP?
- An overview of Microsoft orchestration.
- How has Covid impacted the way customers look at CDP?
- What Frank is seeing from Partners when it comes to CDP?
- With most products licensed by those who can access the software, how does this work with Dynamics 365 Customer Insights?
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
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Thanks for listening 🚀 - Mark Smith
