FULL SHOW NOTES
https://podcast.nz365guy.com/83
- Brief background about Solgari and how the company came about
- Professional background – from corporate finance to IT, career highlights
- Setting a company on the right footing in the ISV industry
- Voice as a channel – what it is and the sophistication around what it is, and security level
- Choosing Microsoft over other big companies in the ISV industry
- Chat as a channel – tackling third-party solutions, working in the Asian market
- Go-to-market services – Microsoft’s involvement, segmenting your market, engaging with Microsoft partners and/or customer, Channel Integration Framework, Dynamics 365 integration
- Engaging with Microsoft – Should you engage with a Microsoft subsidiary or the head office?
- Engaging with the right partners
- Nature of AppSource listing – inquiry, trial version, etc.
- Ensuring good support for a trial user on AppSource – human touch + digital experience
- Perspective on where the future is going, specifically around AI
- Advice on somebody considering wanting to become an ISV with Microsoft
RESOURCES
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
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Thanks for listening 🚀 - Mark Smith
