FULL SHOW NOTES
https://podcast.nz365guy.com/55
- The beginnings of MSCRM Add-Ons and the idea behind the company’s founding
- Transitioning from building custom software to getting into Dynamics
- Expanding and introducing MSCRM Add-Ons to a larger market
- The value of introducing your product to the community
- Working with Partners and growing the company on a global scale
- Engaging and creating relationships with partners all over the world
- Managing real-time support for clients from different time zones
- Designing a staff mix as an ISV company and keeping them passionate about the company
- Challenges when starting out with Dynamics vs now
- Protecting your IP from unauthorized distribution and keeping up with competitors
- Customer base change over time
- Working with other ISVs and embedding CRM Add-Ons with other technology
- What it takes to be successful in creating ISV solutions
- Product development and deciding which products to develop
- Solving storage issues in Dynamics 365
- Challenges in the partner program, working with partners and the reseller network
- Recommendations to an ISV starting in the Dynamics 365 space
- Opportunities for new ISV companies on the Power platform
RESOURCES
Book & Podcast
Resources Mentioned
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
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Thanks for listening 🚀 - Mark Smith
