Hosts Ciaran O'Brien and Peter O'Malley unpack how to choose a property manager who genuinely protects your asset — not one who disappears after signing the agreement. From understanding the difference between a BDM and a true property manager to spotting red flags and compliance traps, this episode lays out clear, practical steps for landlords.
We also discuss:
- Why you should always meet the person who will actually manage your property
- The difference between sales-oriented BDMs and day-to-day property managers
- Warning signs of a “tenant’s champion” mindset that undermines owners
- How to assess arrears processes, performance metrics, and communication standards
- What to ask when checking references from current landlords
- Protecting your own home when leasing it out for the first time
- Understanding fair wear and tear versus property damage
- Common compliance pitfalls and the impact of new legislation
- How AI-driven enforcement is changing property management
- Why service fees should go toward management quality, not cold lead generation
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