Ralph Petersen Academy Show
Episode Summary
Hopefully, you understand Ralph’s philosophy that the process of hiring a middle manager to work in the Housekeeping Department is much more than giving them a “ring of keys.”
New managers are eager to learn and assist in upgrading and maintaining their facilities regarding cleanliness and sanitation. First, however, owners and upper managers need to give them the mental tools to do the job adequately.
Housekeeping Managers have many departments and duties that might fall under their umbrella.
This might include and is not limited to :
· Laundry Facility
· Floor Care Program
· Daily Housekeeping of rooms
· Cleanliness of public restrooms
· Cleaning of Offices of Staff
· Cleaning of Common Ground & Employee Break Room
Ralph has designed different online and in-person training for not just the Housekeeping Department however helps the Administrator to get their CEU Certification.
Ralph can be contacted at info@ralphpeterson.com
Twitter - @RalphPeterson08
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Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com
