"The only way forward and the only person who can keep me going forward is myself."
The one emphatic point made by Kirk Cheesman, is that treating staff as family is the way to retain staff, keep clients happy and develop a successful business. Having lived with his grandmother since 13 years of age, it is clear that he is a product of the motto work hard, do the right thing and be grateful and life will take care of itself.
Kirk highlights the Global Financial Crisis as one of the most challenging times in his career and how his desire to look after his staff during difficult times has reaped benefits many times over.
Kirk is also a believer that we as an insurance sector need to collaborate more not just for the greater good but also to develop our businesses and reputation with the general public.
Business Made Personal is hosted by Mark Silveira, exploring the real journeys of leaders in insurance, business, and beyond.
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