In this episode of The LVR Podcast, Ruan Burger and Marissa Schulze explore Week 3 of the Broker Journal: Actions Over Words. The core idea is deceptively simple — applied knowledge is power, not knowledge alone. Knowing what to do means nothing if you're not actually doing it.
Ruan shares the philosophy behind the 1% improvement framework — the idea that small, deliberate tweaks to the things you already do will compound into meaningful, lasting change over time. From spending two extra minutes preparing before a client call, to setting a structured voicemail, to capping appointments per week to avoid peaks and troughs — the wins aren't glamorous, but they're the ones that stick.
Marissa expands the conversation beyond the business, noting that 1% improvements in your personal habits — sleep, exercise, how you show up for your family — have a direct flow-on effect to how you perform as a broker and a business owner. The advice is consistent: pick one thing, implement it, and don't move on until it's a habit.
Ruan closes with a mantra worth writing down: implement, integrate, review. Do those three things on repeat and the needle keeps moving.
Ready to start your 1% journey? Explore the Broker Journal at successandbroker.com.au/the-broker-journal
Thank You To Our Hosts: Ruan Burger and Marissa Schulze
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