Today we will be talking to Melissa, who is a family nurse practitioner. She owns her own clinic where she focuses on integrative and functional medicine, as well as providing hormone replacement therapy services and general primary care. Melissa is looking for help on how to improve the efficiency and organization within her practice's processes with the ultimate goal of increasing revenue. We learn that bringing in help and delegating work is of great help and that making small changes to processes without complicating stuff can take your practice to the next level.