In this episode, I interviewed Steve Broom, a regional sales manager with VDA. Steve joined the elevator industry 25 years ago after spending his early career as a golf professional. Starting as a sales representative, he worked his way up to the executive team with a major elevator company. Steve recently transitioned to a consulting role, which allows him to work directly with clients again and have more impact. In consulting, he appreciates the strong team and resources available at his firm, which helps him provide the best possible solutions for clients. Steve's advice for newcomers to the industry is to find a mentor, be ethical, and have the humility to ask questions and learn.
Chapters:
00:00 Intro
01:09 From Golf Pro to Elevator Industry
02:45 Getting Started at ThyssenKrupp
04:12 Building Relationships in Sales
06:19 Mentors Who Shaped His Career
08:27 Early Career Lessons
10:55 The Importance of Honesty with Clients
11:28 Transitioning into Consulting
14:35 Balancing Clients & Contractors
16:26 Why Contracts Matter So Much
17:19 Key Industry Trends
21:36 Career Reflection
24:15 Advice for Newcomers
26:46 Closing Thoughts
Resources:
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