How is trust earned and lost?
Notes prepared for a 4th edition of Dilemmas of Leadership
November 11
I scribble down some initial thoughts.
How is trust earned and lost?
Psychological theories
Practical experiences
Are leaders actions ‘banked’?
And selectively remembered with distortions: the popular expression of a deeply held belief as
“QUOTE I’ll never forget the way he…”
A personal story
Trust building exercises on leadership courses at Brathay Hall with executives and MBA graduates.
Conventional wisdom in such exercises to support experiential learning, team building and leadership development.
