Everyone has patients or patients' family members that get angry. It doesn't feel good and you may not know exactly how to handle this challenging situation. In this episode you'll learn 5 tips for dealing effectively with angry patients or family members. You still won't like having angry patients, but you'll find them much easier to deal with once you know exactly what to do!
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Coping Courageously: A Heart-Centered Guide for Navigating a Loved One’s Illness Without Losing Yourself is available here: www.copingcourageously.com
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