It's not what you thought!
"Feeling overwhelmed, immobilized, and other wise unable to make a decision is a human phenomenon - is a perfectly normal customer behavior." It suggests that having difficulty in making decisions and feeling overwhelmed when faced with choices is something common among most people, especially in the context of being a prospect or client. This idea really reflects an understanding of human psychology and behavior, as well as how people interact with various situations and decisions.
Here are some of the reasons why this idea is correct!
