The video discusses several key questions about Business Relationship Management Framework and Structure at Akamai. Tommy Kile , BRM at Akamai shares his experience with the Host Suresh GP, MBRM. Here are the following aspects covered.
- How is Akamai's BRM organization structured, and how does it align to support the business? (1:29)
- How do you ensure that BRMs are seen as more strategic partners, rather than just order-takers or service providers? (3:41)
- How do BRMs balance short-term operational needs with long-term strategic objectives? (11:20)
- How much input or guidance did Akamai receive from the BRM Institute when rolling out their BRM program? (15:05)
- How do you secure and maintain executive sponsorship for a BRM framework, especially when many organizations struggle with this? (24:01)
Tommy Kile -
