In this episode, we explore the nuances of handling bugs. We address the issue of commonly misreported bugs and miscommunications, and discuss the importance of triaging issues by asking critical questions: Is the problem truly a bug? Does it belong to our team? It’s crucial to differentiate between genuine bugs and other issues like environmental problems or missing data. Proper communication between development and QA teams is vital. Don’t blame the goalie, play as a team. Issues should be categorized appropriately—defects, edge cases, user stories, feature requests. In a rapidly evolving environment, don’t waste time trying to future-proof features or recreate elusive bugs. Be honest about their significance. Should the team focus on revenue-enhancing features instead? Remember, if everything is a priority, nothing is. Stay agile, give permission to teams to be smarter about dealing with bugs, focus on value, prioritize critical issues to stay ahead in the market.
