Description

Building a better agency is about building people, culture, and meaningful impact. In this episode, Jennifer Mulchandani of Arlington Strategy shares a refreshingly honest perspective on hiring, leadership, and why a better practices might be to not aim to keep clients forever. 

Key Takeaways

• A strong, human-first environment can outperform higher salaries and reduce costly turnover 
• Growth from empowering clients, not making them dependent on you 
• Time, energy, and opportunity cost make every hire a high-stakes decision