Description

Company: Merge Forward
Owners: Kasia Johnson
Year Started: 2014
Employees: 1-10 

What do hotdogs, helicopters, and Ferraris have to do with building a successful agency? In this episode, Kasia Johnson, founder of Merge Forward, shares how one surreal moment at a company event changed the course of her career and launched a social media-focused agency. From corporate cubicles to training 2,500 AT&T employees and landing a Ferrari dealership as a client, Kasia reveals the grit, strategy, and mindset behind her entrepreneurial rise.

Key Takeaways

• The unlikely moment that pushed Kasia to leave corporate life
• How she turned rejection into a sales advantage (even without loving sales)
• The social media blueprint that scaled a major brand’s employee advocacy
• Why small businesses struggle with social and how Kasia productized the solution

Want a more clarity and control for your agency in 2026? An Agency Story has three coaching spots available for 2026. Let’s see if one of those spots is right for you. Visit AnAgencyStory.com and click “Let’s Talk.”