In this episode, we unravel the secrets of client retention in the beauty industry. We talk about crafting a clear plan for clients' hair, skin, and brows, and how to communicate expectations effectively. It's about that commitment to clients, tracking rebooking and retention rates, and yes, we also touch on the impact an attractive team leader can have on retaining clients.
Finally, we get personal. As busy as we are, relationships with family and friends can take a hit. So, we share our journey of self-reflection, self-care, and the importance of expressing our needs to our partners. We also shed light on how to resolve resentment through effective communication. And we throw in some Hawaiian wisdom on relationship amends for good measure. From discussing the impact of showing up for loved ones in their preferred love language to reminding ourselves to step out of ego, this episode is a mix of business, self-care, and relationship advice. Enjoy!
To follow our journey:
Instagram @aheadhair_
@the_conscious_salon
