In this week’s episode of YouShouldTalkTo, Ana Malmqvist shares what it really takes to build brands in a marketing environment that rewards speed, visibility, and constant output. Even if those rewards don’t help the company grow long-term. Ana Malmqvist offers a candid look at how modern marketing teams are navigating shifting consumer behavior, like trusting influencers over classic marketing, and evolving media habits, like why consumers trust TikToks over billboards. On top of everything, there is still the internal pressure to deliver quick wins, while also trying to create long-term brand value.
There has to be a difference between brand building and just staying busy. Many organizations believe they are investing in brand growth, but in reality, Ana says they are often optimizing for short-term metrics and vanity wins. This focus on activity rather than results can create the illusion of progress while also distracting teams from deeper strategic work that drives sustained growth. The pressure for immediate results can make it difficult to invest in campaigns that strengthen brand trust and recognition over time. But there is still the demand for both. Ana shares why it keeps her up at night and how she balances the two demands.
Trust also emerges as a central pillar when reaching out to audiences. People are relying more on personal recommendations and professional networks than on ads. Influencers and local TikTokers carry much more emotional weight with their audiences than they did ten years ago. This human element shows us how business decisions nowadays have to be rooted in credibility and shared experience, not just credentials or presentations.
Guest-at-a-Glance
💡 Name: Ana Malmqvist, Chief Brand Officer, The Melting Pot
💡 Where to find them: LinkedIn
Key Insights
Brand Building Requires Long-Term Discipline
Many marketing teams believe they are building strong brands, but in reality, they are often prioritizing empty activity and short-term wins. When organizations reward speed over strategy, it can create a cycle of constant output without meaningful impact. True brand building requires patience, consistency, and a focus on long-term trust and differentiation. Leaders who shift their teams from chasing quick metrics to building sustained value will always create stronger brand equity and more resilient growth. The most effective marketers know that real brand momentum is built over time, not just through rapid-fire campaigns or temporary spikes in performance.
Trust Is Built Through People, Not Just Messaging
Brand support today is increasingly rooted in shared values, especially among younger audiences. Purchasing decisions are no longer just transactional - they’re personal. Consumers want to feel good about the brands they support and confident that those brands reflect their beliefs. This evolution has fundamentally changed marketing. Success now requires more than clever messaging or competitive pricing. Brands must clearly articulate what they stand for and consistently live those values across every touchpoint.
Reputation and Referrals Drive Partnerships
Professional recommendations and trusted networks continue to play a powerful role in decision-making. Which is why Ana came to Daniel and YouShouldTalkTo when looking for a new agency to work with. We connect leaders with our network of trusted agencies. Strong reputations are built through consistent delivery, collaboration, and integrity over time. Which is why Ana said that she felt like she found her unicorn when she met with one of the agencies we connected her with.
