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From Kucher Law GroupIs a Store Liable for a Customer Injury? explores how injured shoppers, property owners, and attorneys can navigate the complex terrain of premises liability when accidents happen inside retail establishments in New York. In this episode, we dive into the standards that govern whether a store may be held accountable when a customer is hurt — unpacking the concepts of duty of care, breach, causation and damages under premises liability law.

Listeners will hear how conditions like slippery floors, loose carpeting, falling merchandise or insufficient lighting can turn a routine shopping trip into a claimable incident. We also explain how the law evaluates whether a retailer “knew or should have known” about the hazard (notice), how a customer’s own actions may factor in under comparative negligence, and the defenses a store might raise such as assumption of risk or open and obvious conditions.

We’ll also spotlight why timing matters: the statute of limitations in New York gives injured customers three years to file most store injury lawsuits. Waiting too long can mean forfeiting rights altogether. Our discussion includes practical steps for injured persons — how to document the scene, secure evidence like surveillance footage or witness statements, and why consulting a qualified personal injury law firm is key to preserving your claim.

Finally, we turn the lens toward store owners and managers: what proactive strategies they can adopt, from routine inspections and warning signage to employee training and safe merchandise display, in order to reduce risk and exposure. Whether you’re a consumer, an employee, or a business operator, this podcast offers a clear, actionable overview of premises liability in the retail environment.

Kucher Law Group

463 Pulaski St #1c, Brooklyn, NY 11221, United States

(929) 563-6780

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