Dr Lugo and Chief explore Lugo's book "Four-Sided Six Sigma," which outlines a strategy model for continuous process improvement (CPI) that emphasizes foresight, analysis, and future planning. The book covers various process improvement concepts, including Six Sigma, TPS, and TQM, and is available in both electronic and hardcover formats on Amazon. Dr Lugo discusses the importance of strategic foresight in organizational planning, emphasizing the need to assess current conditions, scan the external environment, and anticipate future trends over a 3-5 year horizon. He highlighted the importance of adjusting strategies in response to changes in the ecosystem, using the analogy of adjusting speed and route to navigate challenges. Bob asked whether leaders should personally handle foresight and planning or delegate it, with Lugo suggesting that while leaders need to be informed, they often benefit from having dedicated experts to manage these processes.
