For any team, the customer or user is central to everything you do. Understanding who your team supports at a deep level is critical to ensuring that what your team does achieves real success. In this episode, we walk through part three of the third phase in our MeetingMakers Framework: Aligning, focused on customers. We discuss the importance of centralizing customers in strategic conversations, delivering value, and meeting their needs.
Read along with the episode on YouTube.
EPISODE RESOURCES:
Design Sprint SessionLab Agenda
Design Sprint Template Package
The LUMA System
IDEO Thinking
Stanford d.school Tools
Eric Ries’ The Lean Startup(book)
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Written by Lauren Green and produced by Caitlin Murray
