Ashish Tulsian, Co-founder and CEO of Restroworks, welcomes Kyle Mark, restaurant tech leader and current head of technology at WOWorks, to Restrocast to discuss his career across enterprise restaurant operations. Kyle shares how his path started at Apple's flagship store, led through roles at Standard Market, Datum Technologies, and Fresh Kitchen, and brought him to WOWorks, where he now leads tech across a multi-brand portfolio.
Kyle reflects on transitioning from Apple to the foodservice world through roles at Standard Market, Datum Technologies, and Fresh Kitchen, where he helped lead a rapid digital transformation just as the COVID-19 pandemic hit. He discusses how delivery became a lifeline, forcing restaurant tech to shift from cost center to growth engine.
Now leading tech at WOWorks, Kyle talks about fixing POS systems that weren't set up well and how poor setup, not the tools themselves, is often the real problem. He explains that many failures happen because teams aren't aligned. Kyle believes restaurant tech should work together smoothly, and that "best-in-class" means choosing tools that actually fit your business, not just the ones with the most features.
Find us online:
Ashish Tulsian - https://www.linkedin.com/in/ashishtulsian/
Kyle Mark- https://www.linkedin.com/in/kylemark/
