In this episode of the ARISE-EFR podcast, host Bruce Drake sits down with Karen Adams, Resource & Family Reimbursement Specialist, to discuss her journey as both a parent and advocate in the disability field. Karen shares how she came to work at EFR, her personal connection to services through her son’s diagnosis, and the workings of the Family Directed Supports program — a reimbursement program for disability-related expenses for individuals living at home. They explore how families can navigate allowable vs. non-allowable expenses, the advocacy process, referral services, and the importance of empowering families to self-advocate and trust their instincts.